

In an ambitious bid to revolutionize emergency services across India, Zenzo, the country’s leading emergency response service provider, has launched an incredible new initiative aimed at making India emergency-ready. With the introduction of the largest network of over 25,000 ambulances spread across 450 cities, Zenzo is setting new standards for rapid medical assistance and public safety.
One of the key goals of Zenzo’s new initiative is to reduce emergency response times across India. The company is targeting a response time of under 15 minutes, with a promise to cut emergency times by 30% in cities and 40% in rural areas. This is a game-changer for millions of Indians who often face delays in receiving timely medical care in critical situations.
Ms. Sweta Mangal, Co-Founder and CEO of Zenzo, highlighted the importance of leveraging digital technology to build a strong emergency care system. “Zenzo’s core mission is to ‘Make India Emergency Ready,’ and we are working tirelessly to harness India’s digital capabilities to deliver efficient emergency care. We believe that improving our response systems can help reduce fatalities and improve survival rates,” she said.
Empowering the Public: First Aid & CPR Training
In addition to expanding its fleet of ambulances, Zenzo has partnered with major delivery platforms like Zomato and other e-commerce and mobility companies to create a nationwide training initiative. Delivery personnel, who are often the first people on the scene during emergencies, will be trained in First Aid and CPR. These life-saving skills can make a world of difference in moments that matter most.
Zenzo’s collaboration with these platforms aims to spread awareness about emergency responses and create a more knowledgeable and prepared public, ultimately making India a safer place for everyone.
A Nationwide Ambulance Network with One Nation, One Price
One of the standout features of Zenzo’s initiative is its introduction of One Nation, One Pricing for ambulance services. This unified pricing model ensures that the cost of ambulance services remains the same across India, making it affordable and accessible to everyone in need, regardless of where they are located. Zenzo has also made the ambulance service easily accessible through a nationwide toll-free number: 1800 102 1298.
The company’s ambitious approach includes not just basic ambulances but also specialized cardiac and 5G-enabled ambulances, which use real-time patient monitoring to instantly share critical health data with hospitals. This will significantly improve pre-hospital care and ensure that patients receive the right treatment as quickly as possible.
Addressing the Urgency of Emergency Response
The need for fast, efficient emergency response has never been more urgent. In 2024, the city of Mumbai alone recorded 4,935 road accidents, resulting in 1,108 fatalities. The average ambulance response time in these situations was over 134 minutes—a delay that could be life-threatening in critical situations. Nationally, India faces an alarming 1.5 lakh road traffic deaths every year, with 30% of these fatalities caused by delays in medical intervention.
Zenzo’s initiative is more than just a service; it’s a call for change. By improving response times and creating awareness about the importance of immediate medical attention, Zenzo is playing a pivotal role in reshaping India’s emergency response landscape.
Transforming India’s Emergency Response System
At the heart of Zenzo’s mission “Make India Emergency Ready” is a drive to strengthen India’s healthcare infrastructure. By partnering with hospitals, local authorities, corporates, and private ambulance fleets, Zenzo aims to create a robust network that makes life-saving equipment and trained professionals readily available across the country.The future of emergency care in India looks promising, and Zenzo is leading the charge toward a safer, healthier nation.
For more information or to access Zenzo’s ambulance services, call 1800 102 1298 today